Privacy Policy
AstraFloww Effective Date: 1 August 2026 Last Updated: 1 August 2026
1. Introduction
AstraFloww ("AstraFloww," "we," "us," or "our") is a digital marketing and creative agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://astrafloww.in (the "Site"), engage us for services, or otherwise interact with us.
By using the Site or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or our services.
2. Information We Collect
2.1 Information You Provide Directly
- Contact details: name, email address, phone number, company name, when you fill out a contact form, request a quote, or communicate with us via WhatsApp, email, or phone.
- Project information: business details, briefs, brand assets, credentials, or other materials you share with us to deliver services.
- Billing information: billing address, GST details, and payment records (we do not store full card/bank details; these are processed by our third-party payment processors).
- Communications: records of correspondence, meeting notes, and support requests.
2.2 Information Collected Automatically
- Usage data: pages visited, time spent, referring URLs, browser type, device type, and IP address, collected via cookies and analytics tools (e.g., Google Analytics).
- Cookies and similar technologies: used to operate the Site, remember preferences, and understand how visitors use the Site. You can control cookies through your browser settings.
2.3 Information from Third Parties
We may receive information about you from third-party platforms (e.g., Meta, Google, LinkedIn) when you interact with our ads or social media pages, subject to their respective privacy policies.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes
- Deliver, manage, and improve our services (web development, design, digital marketing, branding, etc.)
- Process payments and maintain billing records
- Communicate project updates, invoices, and support
- Send marketing communications, where you have opted in (you may unsubscribe at any time)
- Analyze and improve Site performance and user experience
- Comply with legal, tax, and regulatory obligations
- Detect, prevent, and address fraud, security, or technical issues
4. Legal Basis / Consent
Where required, we process your personal data on the basis of your consent, the necessity to perform a contract with you, our legitimate business interests, or compliance with a legal obligation.
5. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers: hosting providers, payment processors, email/communication tools, analytics providers, and subcontractors who assist in delivering our services, bound by confidentiality obligations.
- Legal and regulatory authorities: where required by law, court order, or to protect our rights.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, including for legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
7. Data Security
We implement reasonable technical and organizational measures (e.g., access controls, encrypted connections, secure credential storage) to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to marketing communications
- Object to or restrict certain processing
To exercise these rights, contact us at hello@astrafloww.in.
9. Third-Party Links and Services
The Site may contain links to third-party websites or tools (e.g., social media, payment gateways). We are not responsible for the privacy practices of these third parties and encourage you to review their policies.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
11. International Data Transfers
If you access our Site or services from outside India, your information may be processed in India, where data protection laws may differ from those in your jurisdiction.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the most recent revision. Continued use of the Site or our services after changes constitutes acceptance of the updated Policy.
13. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, contact:
AstraFloww Email: hello@astrafloww.in Address: Noida, Uttar Pradesh, India